Web Division

1. Why do I need a website?

You need a website to build your presence, establish your identity. An identity which will remain accessible by millions of your potential and real customers 24 * 7 *365 days. It is one of the fastest growing medium in the world. First a website can reach millions of people that might not otherwise be available. Second, customers can view products, services, or whatever you want to share from the comfort of their own home. No matter what type of business you are in, their are ways to grow and make money on the web foryou.

2. I do not have a domain name as yet. Can you help?

Yes. Our packages include domain name registration. If you already have the domain name, that is fine too.

3. I currently have a website, so why should I redesign?

Your website is your window to the world. Every day your customers, vendors, friends, other stakeholders form an image of you based on your website. The question is not whether you have a website, but whether you have an effective, attractive website.

4. How much does a website cost?

It depends on the level of complexity and detail you will need. These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. Whichever package you choose, our prices are amongst the lowest available on the web in that category. See our Website design, Website Redesign and eCommerce Solution pages to estimate your cost depending on what you want.

5. Who provides content for the website?

We encourage and help you to build your own content. You know your business best, so your inputs are invaluable to us. However,
we do understand that sometimes there is time and resource constraints – for which we offer our custom content consulting services.

6. What is your methodology for project execution?

As a first step, we will obtain some inputs from you, in the form of brochures, flyers or other company documents. We will also do a
personalized FREE consulting schedule with you to develop the content further. Next, we will provide you a few samples which our graphic designers will develop. Once the basic layout is finalized, we will finetune the content, establish SEO optimization rules and build the basic secure infrastructure in case of ECommerce websites. Our proven methodology has checks and balances which will ensure quality products within deadlines. However if you don’t have brochures, flyers etc, we can create that for you too.

7. What is SEO Optimization and how does it benefit me?

SEO or Search Engine Optimization is a plus for every business. Whether you run a restaurant or a software shop, you stand to gain if your website appears in the first few pages in the leading search engines. It is more potent that a hundred advertisements. Through effective SEO, you can advertise every day, day after day,for 24 hours, and best part of it is that there is no advertising cost. However, one must understand, SEO Optimization is a journey, not a goal. We are there to help.

8. I do not know anything about hosting my website. Do you provide any such service?

Yes. We offer web hosting services. Our services offer the best in class uptime and comes at an excellent value price. We also work with other web hosting providers, should you have a specific preference.

9. How is the website maintained?

We offer website maintenance as one of our premier product services. However, we do understand the need sometimes for the clients’ to maintain their own websites, so we help them to achieve that goal. We also take over maintenance of websites designed by other firms. Please contact us and we will do the rest, starting from domain name transfer.

10. I want to sell my products through my website. Can you help?

Yes. We offer the full spectrum of ECommerce website design – starting with one product credit card processing to full fledged shopping carts.

11. What is the significance of an effective logo design?

The logo is your best brand identity. Every letterhead, every business card of yours will bear this mark. It is imperative that your logo symbolizes your business character. Our talented graphics team is eager to help you to choose the most appropriate and innovative logo for your business.

12. How long it will take to complete my project?

It will depend on the level of complexity. On an average, our website design process takes anywhere from 2 to 6 weeks.

13. How are your solutions cheaper than the market? Is there a catch?

There is no catch. Our offers are transparent and without hidden charges. Our prices are amongst the best available.

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Marketing Division

1. What is a business plan? Is it relevant for me?

Think of a civil engineer who needs a blueprint or a sketch to design a bridge. In the same way a business plan is a blueprint of your company’s goals, through cashing in on your identified opportunities and building safeguards to your identified risks. A business plan is critical to determine your path towards your long term success. We start by developing your objectives and describing your business. Next we have details of your industry, your operations and your SWOT analysis. Finally, we tie the
analysis down to financial forecasts.

You need a business plan, even if you do not plan to access finance. But if you do plan on taking a loan, then it is critical to your success.

2. What does a Marketing Plan constitute of?

A marketing plan is a subset of a business plan – it focuses on the marketing aspects of your business. The plan involves competition and industry analysis, your products competitive advantages, your target segments and your positioning strategy.

The plan usually also includes market promotion plans on how to effectively market your product.

3. How does site optimization benefit my marketing effort?

Search engine optimization is a general term that describes the specific techniques that can be used on websites in order for them to achieve a desirable ranking with search engines. This can be done in a variety of ways that include careful usage of keywords and the utilization of tags that search engines read and add to their database.

Think of the advertisements that you are publishing in print. The first need is to create a visually appealing ad aimed at your target
segment. But that is not enough, you must also reach your target segment through careful choice of media. Similarly, SEO helps you to reach your target online segment.

4. Do you guarantee SEO optimization?

Search Engine Optimization is a continuous process. It involves regular tinkering of the codes to align to different search engine spiders. Hence, we would be the first to admit that SEO cannot be guaranteed. We promise to give it our best shot though and in many cases it does bear fruit.

5. How long does search engines take to incorporate your site in their list?

Again, it depends. Some search engines take months to take cognizance of sites. Our manual submissions to leading search engines will help you in getting the best chance to get yourself registered.

6. What is Brand Identity and how will it help me?

Every person has a perception by which s/he is known in society. Similarly, your firm’s brand identity will be crucial in your stakeholders’ view of your company. Your brand identity can be built through innovative logo design, through brochures and other company literature, through your advertisements and through your employees.

Our brand management team is talented and ready to build your brand identity. For more information, please contact our marketing team.

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CPA & Book Keeping Division

1. I already have a book keeper. Why do we need you?

We can reduce your costs significantly. In today’s highly competitive market, any help in protecting your margins are generally very welcome. We offer professional quality work at significantly lower cost structures.

2. How much does CPA services cost?

It will depend on the volume and the complexities. On an average, our fees are half of that of comparative firms, in part due to our
low overheads and in part due to the synergies with our other divisions.

3. What are the other advantages of using outsourced book keeping services?

Scalability. You can take on more clients without having to invest exponentially on infrastructure and personnel costs. You let others handle your routine book keeping while you spend your time doing quality high margin jobs.

4. Is there a minimum commitment for this service?

We do not have any minimum commitment.

5. What software do we need to have?

We work with most of the leading financial software including Quickbooks, Great Plains, Oracle Financials, Microsoft Excel etc.

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IT Division

1. How is Database Management critical to my business?

We offer services in building custom databases for your business be it your customer database or your products database. We offer our custom GUI interfaces which will help you in entering and maintaining your databases. Our products encompass Microsoft Access, Oracle, SQL and DB2.

2. What is your IT consulting business?

Our IT Consulting practice is involved in the wide spectrum of ERP, Java, HTML, Data Warehouse and CRM software. We assist companies in developing turnkey solutions and also offer stand-alone consulting help.

3. Can you help me in developing some key indicator reports?

Yes. Report Conceptualization and Development is one of the core strengths of Intact’s IT Division.

4. What are the benefits IT Services can provide me?

For a SME, IT services can often be misunderstood and under estimated. The key differentiation your company can have over its competition is through effective usage of IT resources. We help the SME develop IT plans and follow through our recommendations with actual deliveries of reports and programs.

5. How can I be sure that Intact Info is right for me?

Intact Info has been formed keeping the SME objectives in mind. Our whole focus has been to develop and maintain software focused on the small and medium business. Our key project leads have years of IT consulting experience with small, medium and large companies, so we know what it takes to make IT projects successful. The value and hence the ROI that we offer is benchmarked to be amongst the best in the industry.

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